"Visit to A & E with my mum with Alzheimers"

About: Stepping Hill Hospital / Accident and emergency

(as a relative),

Environment

Environment

Waiting Time

Waiting time

Reception

Reception

Cleanliness

Cleanliness

Finding your way

Finding your way

Toilet

Toilet

Staff attitude

Staff attitude

Staff skills

Staff skills

Team work

Team work

Seeing the whole me

Seeing the whole me

Treatment

Treatment

Introductions

Introductions

Involved in decisions

Involved in decisions

Being listened to

Being listened to

Explanations

Explanations

Nurses

Nurses

Care staff

Care staff

Other staff

Other staff

Doctor

Doctor

More about:

Responses

Response from Emma Rogers, Matron for Patient Experience, Stockport NHS Foundation Trust

picture of Emma Rogers

I would like to thank you for taking the time to leave your positive feedback. I am sorry that you had to wait a little while but I am pleased to hear you were happy with all other aspects of care.

Kind regards

Emma

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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