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Kingsfold Unit, AMU

Posted By Slmcg47

"Kingsfold Unit, AMU"

About: East Surrey Hospital / Accident and emergency East Surrey Hospital / Respiratory medicine

(as the patient),

Admitted with breathlessness....initially to Kingsfold......what an addition to the services at ESH.   Marvelous, attentive treatment  by kind professional and courteous staff. Got a diagnosis very quickly after several tests. Moved to AMU......disappointed at first....not the comparative luxury of Kingsfold. , , , , ...but very well equipped for purpose...again staffed by professional,   caring staff. Next morning moved to Tilgate. In a ward with five ladies,   two of them profoundly disabled, two with dementia....... I witnessed these patients treated with the absolute best of care,   by staff who were already overworked. My care was also exemplary,   food acceptable......., cleanliness witnessed was impressive, , , , , , , staff were routing for me to get home......thank you ESH...., never been overnight in hospital before in 70 years.., , , , , , was made comfortable,   safe and informed,  

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Responses

Response from Ben Mearns, Chief of Medicine, Surrey and Sussex Healthcare NHS Trust 5 years ago
Ben Mearns
Chief of Medicine,
Surrey and Sussex Healthcare NHS Trust

Doctor

Submitted on 17/07/2018 at 22:16
Published on Care Opinion on 18/07/2018 at 07:26

picture of Ben Mearns

Dear Slmcg47

Thank you very much for leaving your feedback. It is really great to hear about your experience on our Kingsfold Unit and AMU. They are operated by the same Acute Medical Team and they are an excellent team.

I do hope that you are on the road to recovery and I will pass on your comments to the team. They will be delighted.

Many thanks once again

Ben

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