"Emergency admission for respiratory problems"

I was admitted by ambulance and did not have to wait long to be seen.

There was seamless care from GP to ambulance to AE to ward. Although AE was very busy I did not feel forgotten. It was hellishly hot yet the staff soldiered on with no air conditioning or enough fans.

Very thorough investigations and treatment to address the results. MAU was busy and I had to wait for a bed, but it was a very pleasant ward with lovely staff. I was moved to 23, which seemed a little rougher round the edges, but again, faultless care from professional, yet funny and interested staff. I had to shower in the men’s bathroom as the female one was out of order. Felt a little insecure about that.

I had a strong sense of staff from all departments working together. I liked that the nursing staff knew the names of the cleaners, for instance. People joke about hospital food, but it was very good - appetising and I felt like it was doing me good. The catering staff I met were an absolute joy!

Once discharge had been decided, things moved very quickly and my time in the Discharge Lounge was equally as good as on the ward, with staff ensuring I didn’t miss lunch, got my medication and fit note.

While I’m in no hurry to go back into hospital, I would have no qualms about it based on this episode.