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"Appointment making is a nightmare"

About: Selsey Medical Practice

So I very rarely go to the doctors unless I really have to. Is bad enough I feel like I am taking up someone else's spot but on the ODD occasion I do need to go I always struggle to get an appointment. I know they are busy but today really took the biscuit. I have on and off for a while been suspecting I may have some form of fatigue as even after sleep I am tired. Of recent i have had an episode of blurry vision,twitchy eye, extreme larthagy to the point of needing to sleep and dizziness. Then I couldn't remember my clients or colleagues names but worked with them for 10 yrs plus I forgot how to spell. This happened Friday again today my vision is blurry on and off plus I feel exhausted.... well I tried to phone up to get an appointment appointment to be met by a wall not a what's wrong is it important hang on let's see if I can help... But a point blank no we haven't any appointments call back tomorrow and when I asked if I could come in early tomorrow, I got a

Well I suppose u could come in take a ticket and wait your turn.. At 41 yrs old I don't like to burden anyone and prefer the polite approach as I feel awfull already... but really not even a question about severity, someone needs some attitude/ decency training or even common sense I could have any issue not that she cared.... Imagine the amount of people turned away so callously and made to feel unimportant. Highly unsatisfied.!!!!

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Responses

Response from Selsey Medical Practice 5 years ago
Selsey Medical Practice
Submitted on 17/09/2018 at 08:28
Published on nhs.uk at 09:05


I am sorry that you have experienced a less than satisfactory experience with regards to making an appointment with us. I would like the opportunity to discuss your comments in further detail, could you please contact the surgery.

Nicola Collins

Practice Manager

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