"Problems at St James's hospital"

About: St James's University Hospital / Trauma and orthopaedics Yorkshire Ambulance Service NHS Trust

(as the patient),

When i was admited to ward 27 at st james's hospital, i was told there was a bed for me.

On arrival via ambulance,we waited in the corridor with 16 other poor souls. I was asked for oxygen levels, blood samples etc all done in the corridor. I was then told there was a 5 hour wait for the results. Next came x-ray and finally i saw a doctor who said i was poorly and would be staying.

I finally got a bed over 7 hours after admission. This sort of treatment should not happen in 2011.

The food i had the next day was cold. Out of 3 courses i got 1. I asked for another pillow - we don't have any, was the reply. It was cold on a night, no extra blankets. Only 2 toilets for 14 males.

Press the buzzer for nurse, i didn't get a response sometimes 30 to 40 mins to answer. I thought the nurses are good, just not enough of them.


Response from NHS Leeds

Thank you for sharing your story on Patient Opinion. I was sorry to hear about the experience that you had, but it was good to hear your positive comments about the nursing staff.

I shall pass your comments onto the Patient Experience team at the hospital.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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