This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Poor consultant !!! Bad mannered health care...

Story from nhs.uk

"Poor consultant !!! Bad mannered health care..."

About: Royal Blackburn Hospital / Rheumatology

The consultant at the rheumatology is very rude. They are always an hour late. The health care assistant are very rude. The tone of voice is inappropriate and upsetting. Very poor consultant. You should all be ashamed of yourselves. When I have had blood test done and explained my symptoms. They dont seem to investigate the problem instead they just want your bloods. We all know what you do with our bloods. They are kept and given to other patients in emergencies. Stop taking so much bloods.

They have continously made mistakes when I am under their care. Disgusting !!! Blackburn hospital is the worst hospital !

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Blackburn Hospital 5 years ago
Royal Blackburn Hospital

Submitted on 16/07/2018 at 09:54
Published on nhs.uk at 11:06

Thank you for your comments regarding your visit to the Rheumatology Department and thank you for taking the time to do so.

I am extremely sorry to hear of your experience and will ensure that your comments are fed back to the senior staff for the Rheumatology Department.

If you would like to provide further information about your experience you can contact the Patient Experience team.

You can contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk

Or if you prefer you can discuss further any concerns you may have about our services with our East Lancashire Hospitals Trust Customer Relations team on 01254 733700 or complaints@elht.nhs.uk who can advise you of your options in raising these concerns further.

Many thanks again for taking the time to provide your feedback.

Sarah Ridehalgh

Patient Experience Facilitator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k