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Brilliant in an emergency

Story from nhs.uk

"Brilliant in an emergency"

About: Charles Clifford Dental Hospital

I came here yesterday, after having an accident and badly breaking my upper front tooth. I called ahead and the receptionist was great. She gathered how upset I was, and arranged for me to go in straightaway. Within two hours of arriving, I had a fully repaired tooth. They were particularly brilliant with my anxiety, and I can't thank them enough.

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 5 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 16/07/2018 at 09:55
Published on Care Opinion at 14:10

Thank you for leaving feedback. We are sorry to learn you sustained an injury but it is great to know you received such prompt treatment and your kind words will mean a great deal to the staff concerned. They will really appreciate this and be very encouraged by it.

With thanks and all best wishes

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