"Mixed Dealings"

The practice is nice enough with a friendly front desk team. The doctors are very mixed - my first doctor was quite rude and abrupt so I changed. The latest doctor is friendly, however quite vacant and seems to get confused easily. Each time I visit feels like the first time as there’s no recognition, I often get asked about things that the doctor should already know, such as ‘we should probably test your cholesterol’ when I’m already taking cholesterol meds, and referring me for further tests and weeks later asking ‘why did we refer you again?’. And being told one thing from the hospital I was referred to recently, and a completely different thing from the doctor (in this instance the hospital informed me I was fine and no further action was to be taken, and a week later the doctor called me and randomly told me I’d been diagnosed with something and needed further tests!). So little care, common sense and responsibility. Not impressed as the situation was quite upsetting and I never got a follow up courtesy call or apology acknowledging the errors made.