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Ward 16 and children's A&E

Story from nhs.uk

"Ward 16 and children's A&E"

About: University Hospitals Coventry and Warwickshire NHS Trust

Last Saturday I had to rush my 3 year old son to A&E due to wheezing. We were taken straight through and he was put on a nebuliser straight away. He then had a further 3 or 4 while we were in A&E. my sons oxygen level kept dipping, therefore we were advised that he would be admitted.

The staff in the children's A&E department (from the receptionist to the doctors) looked after us very well.

We were admitted onto ward 16 (this is the second time we have been admitted to this ward) & the high level of care continued while we were there too. Pete was the nurse who looked after us and made us all feel more at ease.

I would just like to say thank you to all of the staff that cared for my son while we were in hospital. Luckily it was just an overnight stay.

I hope we don't have to come and see you all again (in the nicest way possible)!😀

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Responses

Response from University Hospitals Coventry and Warwickshire NHS Trust 5 years ago
University Hospitals Coventry and Warwickshire NHS Trust

Submitted on 16/07/2018 at 15:05
Published on nhs.uk at 16:06

Thank you for taking the time to share your recent experience of University Hospital Coventry’s Children’s Emergency Department and Ward 16. The Trust appreciates all feedback, both good and bad, as it helps us to better understand what is important to our patients and their loved ones, as well as see where we may need to make improvements.

I am heartened hear about your son’s care. That is the level of service we aim to give all of our patients. We hope he is feeling much better and doesn’t need to visit us anytime soon.

I will share your comments with the teams involved. We do value all feedback as it help us to continually improve our services.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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