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You’ve come in with a headache

Story from nhs.uk

"You’ve come in with a headache"

About: St Richard's Hospital / Accident and emergency

Suffered with migraine for 40 years rarely do I end up in a&e probably on 5 times in 40 years so it must be bad when I do met by a receptionist who clearly thought I was wasting her time and had no empathy what so ever you have a headache she said sit and wait triage nurse was lovely very caring and waiting time was about 1hour so then a doctor who told me she suffers with migraine I should go home and rest sleep read a book!!! Read a book my head with a bomb going of in my head and my eyes hurting barely keep them open I had all my perscription meds with me didn’t want to see them in the end she gave me a drop of oramorph and sent me home very dissatisfied with the treatment they are supposed to care.

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Responses

Response from St Richard's Hospital 5 years ago
St Richard's Hospital

Submitted on 19/07/2018 at 14:23
Published on nhs.uk at 15:06

Thank you for your feedback. We are sorry to learn that you had a poor experience at our Trust. The NHS Choices website is anonymous, and your contact details are not shared directly with the Trust. If you would like us to look into the specific nature of the issues you have experienced at the hospital we would encourage you to contact the Trust directly to tell us about them. You can do this by contacting our PALS team on:

e-mail PALSChichester@wsht.nhs.uk

Or telephone 01243 831822

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