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DVT Scan

Story from nhs.uk

"DVT Scan"

About: University Hospitals of Derby and Burton NHS Foundation Trust

I was referred to Burton Ambulatory clinic with a suspected DVT on 4 July. The staff in that unit were excellent. They told me what they were doing, kept me informed and were very caring.

There was some sort of issue regarding calling me in for my scan, but when we spoke to reception about being 25 minutes late, the situation was resolved immediately.

One member of staff in particular has been most helpful. My faith in Burton hospital has been restored.

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Responses

Response from Burton Hospitals NHS Foundation Trust 5 years ago
Burton Hospitals NHS Foundation Trust

Submitted on 12/07/2018 at 11:22
Published on nhs.uk at 12:07

Dear Reviewer

Thank you for sharing your feedback. I am pleased that you had a good experience in our care. We have shared your kind words with the Ambulatory Clinic. We hope that you are progressing well.

Kind regards

PALS Team

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