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"ENT, need to speak to Admin staff."

About: West Middlesex University Hospital

Calling to speak to Admin staff since 2 days but the phone call goes to the answering machine which is full so unable to leave messages as the message system is full.

All I want to do is have an chat with the ENT admin staff as the consultant Mr John Almyda had asked me to go for a upright MRI in London, as I suffer from

Claustrophobia fear of having no escape. I have anxiety disorder and often times results in a rather severe panic attack.

As I have problems with my hearing the consultant wants me to go for the upright MRI.

the Upright Mri say that they cant find the funding letter for the MRI and if the ENT can look at my records and just send an authority to the Upright MRI London 44 Newman Street (Fax =44 (0)207-637-5888,

Tried 3 times today calling PALs on 0208-321-6261, again its a answering machine left message but no-one has called as yet.

Kindly please help to sort this issue out.

Thank you.

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Responses

Response from West Middlesex University Hospital 5 years ago
West Middlesex University Hospital
Submitted on 11/07/2018 at 14:26
Published on nhs.uk at 15:06


We are sorry to hear about this and have passed your feedback on to the leads for this service as well as our PALS team.

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