"Excellent Endoscopy"

I recently underwent an endoscopy examination at Wharfedale Hospital.

I have nothing other than praise for the quality of my treatment and the care I received. I was welcomed to the unit and advised on the procedure by a nurse, who explained in plain language and precise detail what would happen and what I could expect my reaction to be at every stage. His care and thoroughness in making sure I was fully aware of what would take place during the endoscopy enabled me to remain calm and confident in the hands of a very professional team.

The surgeon performing the endoscopy and the two nurses assisting him and caring for me during the endoscopy l am not qualified to assess the degree of competence of any of this team, I can only say they made me feel cared for the whole time. I was particularly grateful for the frequent reassurance given and the explanation of what was happening to me and why.

At the end of the examination the surgeon gave me a brief but very clear explanation of what he had found. I was further advised by the discharging nurse about what to do and who to contact if I experienced any discomfort. I was even shown the shortest route to the exit from the hospital.

In conclusion I can only say the experience left me with the feeling I had received the best treatment possible from a highly efficient caring team from arrival to discharge.