This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A total lack of compassion or caring attitude....."

About: St. Augustines Surgery

I have been a patient for many years during that time I have been made to feel a nuisance and a possible hypochondriac. On occasions I have been sent for ex-rays or had blood tests but have never felt that the results were analyzed or followed up. Finally, after an appointment with a doctor due to problems walking I was told to take vitamin D tablets. I was admitted to the RUH after a minor stroke and on discharge was told my GP would manage my on going treatment. It became apparent during the appointment the doctor did not know why I was there! I left with no offer of advice or support.

I decided drastic action was necessary - I asked for a copy of my notes for the past 12 months which made interesting reading and only reinforced my decision that I needed to change my doctor's surgery. Within weeks of changing GPS I had ex-rays and an appointment with a physiotherapist. The problem with my mobility is two fold - my spine and hip; I have appointments with a specialist and an MRI scan due with a few weeks. I am having a procedure in a few days to relieve the pain in my spine and help with my mobility.

I would not normally be so public with my private life but felt that by changing doctors the quality of my life has improved immeasurably; so if anyone else has had or is experiencing similar problems then read the reviews on other doctors and surgeries in the area and change!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››
Opinions
Next Response j
Previous Response k