"Going downhill fast"

I don’t know if this surgery is typical, but from being good/adequate when we joined it two years ago, recent performance has been dire in most respects. For context, I am in my late sixties, on no regular medication, and have seen a GP twice in the past 12 months. This has been my recent experience at Strensall surgery.

* Online appointment only available after three weeks.

*

No notification from the surgery of my named GP

*. No medical history on my on-line record

*

Was refused a cholesterol test

*

Was refused repeat medication and told there was nothing about it on my record, which was clearly an error only corrected after an unnecessary phone call with a doctor

*. The doctor I saw recently left me with the strong impression that he had no interest whatsoever in my health or well-being.

*. There is apparently no system of primary care for older people

My husband can only obtain one month’s supply of statins. As he is not given a regular cholesterol test, why can he not have a prescription for, say, three months? Other people have told us the same. Do surgeries claim money for every prescription issued? If so - and I have no evidence for such a supposition - this practise would appear questionable at the very least considering the poor financial stae of the NHS.

We are seeking a new surgery and hoping to find a better service.