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"Gallbladder removal"

About: Queen Alexandra Hospital

I was referred by my doctor for Gallbladder removal back in October last year. I had my appointment in December and have been waiting ever since!! I am in constant pain, I have been on strong painkillers from doctors and have frequent attacks which effects my job and trying to look after my toddler. I have had to chase, call and email but nothing! I have been told that notes were lost, was told weeks ago I would be put down as priority but now been told it won’t be anytime in July. The wait from refferal is 18 weeks....I have been waiting 8 months. I feel let down and just left to be in the worse pain possible.

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Responses

Response from Lisa Wood, Complaints Officer, Portsmouth Hospitals NHS Trust 5 years ago
Lisa Wood
Complaints Officer,
Portsmouth Hospitals NHS Trust
Submitted on 09/07/2018 at 14:01
Published on Care Opinion at 17:12


Hi there

I was very sorry to read of your experience. Please contact our Patient Advice and Liaison Service on 0800 917 6039 or by email at PHT.PALS@porthosp.nhs.uk and let them know what's happening so that they can help get this matter resolved for you.

With best wishes

Lisa

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