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Care Opinion

Our experience as a family

Posted By Saba23

"Our experience as a family"

About: Strathcarron Hospice / Day Care Service Strathcarron Hospice / In-Patient Unit

(as a relative),

My late nana spent her last days in Strathcarron Hospice. The whole family were welcomed to stay with her. The staff we wonderful, always so helpful and respectful. Her care was second to none. The atmosphere and the care could not have been better.

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Responses

Response from Lesley Whitelaw, Senior Nurse, Patient Services, Strathcarron Hospice 5 years ago
Lesley Whitelaw
Senior Nurse, Patient Services,
Strathcarron Hospice

Submitted on 09/07/2018 at 12:12
Published on Care Opinion at 13:59

picture of Lesley Whitelaw

Hello – we’re very sorry that your nana has died but it sounds like being a patient in the Hospice helped make those last day of her life somewhat easier for you all as a family. Thank you for taking the time to mention the staff and how they cared for your nana as well as you and your whole family - the staff will be able to read your post and will be very pleased to know that the care given made such a difference to you all. It is often such a time of sadness when families are preparing for the loss of a loved one, but as a team, we hope that creating a positive atmosphere and providing quality care continue to be aspects of our in-patient care that is reassuring to patients and families.

I hope you and your family feel this experience will be of comfort as you travel through your bereavement.

Many thanks to you again for taking the time to post your comment on Care Opinion. We very much welcome feedback from people – including those stories that give ideas on how we might improve upon what we do.

Lesley

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