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Ridiculous service

Story from nhs.uk

"Ridiculous service"

About: University Hospital (Coventry) / Accident and emergency

Ridiculous service A&E waited for 5hrs for the treatment wow. Amazing and well done NHS.

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Responses

Response from University Hospital (Coventry) 5 years ago
University Hospital (Coventry)

Submitted on 10/07/2018 at 12:34
Published on nhs.uk at 15:06

Thank you very much for posting your review on NHS Choices about your Emergency Department at University Hospital.

We have made significant improvements in our Emergency Department waiting times in recent months, but the experience you have described is is not the standard of care which we aim to provide for our patients, and for this, I would like to apologise.

If you would like to discuss your care with someone in more detail, you can contact our Patient Advice and Liaison Service on 0800 028 4203 or on feedback@uhcw.nhs.uk

We are grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you again for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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