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"A & e visit - Hairmyres"

About: University Hospital Hairmyres / Emergency Department

(as the patient),

After a fall, I had a visit to Hairmyres A  &   E after calling 111.   Staff were excellent and kept us informed at each point.   Although there was a wait and staff were obviously busy, they were cheerful and I felt well treated.   I felt very happy at service and advice given.

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Responses

Response from Margaret Meek, Director of Hospital Services, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Margaret Meek
Director of Hospital Services, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 05/07/2018 at 11:56
Published on Care Opinion at 14:08


Dear Minty100,

Thank you for taking the time to post such positive comments regarding your recent visit to the Accident &Emergency department. We aim to provide the best patient care at all times and I am pleased that you felt cared for and well communicated with during what has been a busy period for the department. Please be assured that your comments will be shared with all staff involved in your care.

Wishing you a speedy recovery.

Regards

Margaret

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