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"Thank you"

About: Queen Alexandra Hospital / Ear, Nose and Throat

I was referred here last week by my GP and was told to go straight to D8. On arrival I was directed where to go by friendly, professional reception staff and seen by the doctor almost immediately.

I was a bit embarrassed that I was taking up peoples time but all of the staff were very friendly and reassuring. I was promptly given IV antibiotics, Steroids and analgesia and was offered fans and fluids for comfort.

The nurse and HCSW who looked after were very attentive and professional. I honestly feel that I could not have been looked after any better and am so greatful for your help.

You all do an amazing job and should be very proud. Thank you very much.

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Responses

Response from Lisa Wood, Complaints Officer, Portsmouth Hospitals NHS Trust 5 years ago
Lisa Wood
Complaints Officer,
Portsmouth Hospitals NHS Trust
Submitted on 06/07/2018 at 09:13
Published on Care Opinion at 13:34


Thank you for taking the time to leave us your kind words. I will of course share your comments with the staff on Ward D8 as I am sure they will be delighted to receive them.

With best wishes

Lisa

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