"Felt confident during removal of sebaceous cyst"

So I got to the hospital half an hour early - there was roadworks and finding a space in the car park can often be a challenge. Another patient had failed to turn up and so I got their place. Half an hour early and seen straight away - that never happens.

I wasn't sure what to expect and hadn't given it much thought. Was it just going to be a consultation and then a few months wait for an op. I was pleasantly surprised when the doctor, David, was very friendly and I felt totally at ease. He started filling in a consent form and  that's when I realised the cyst was going to be removed right there and then - cool.

He introduced his helpers, Pam and Jill and student nurse Claire observing.   He then explained the procedure in detail and checked if I had any questions. The surgery took about a half hour start to finish and I felt very confident in the teams' ability and Davids' skill especially. I was surprised when David let me see the size of the cyst but I was happy to see that he had removed the whole thing in one go.

My only very minor complaint was that it was roasting in that room. All in all everything was done very efficiently and I was left with a very good impression. Thanks guys.