"Misleading comments from Sentinel staff"
About: Sentinel Healthcare Southwest Community Interest Company Sentinel Healthcare Southwest Community Interest Company Plymouth PL6 5QZ
Posted by Average Patient (as ),
Sentinel is about booking appointments. Its staff shouldn't be reading patients notes and giving misleading comments about referrals.
In addition, I don't want to know about the booking staff's prior experience of similar care, especially when they don't know what they are talking about.
Unfortunately I, like many other patients, have had repeated referrals for the same treatment and know exactly what to expect.