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EAU

Story from nhs.uk

"EAU"

About: Salford Royal / Accident and emergency

Having been a patient in EAU I had to return for two IV antibiotic reviews. The level of service and care was first class. All the staff were caring and respectful. They had excellent nursing and communication skills.

They provide a level of service that shows positively that the NHS is Alive and Well.

Thank you to all the staff on EAU for doing such an excellent job.

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Responses

Response from Salford Royal 5 years ago
Salford Royal

Submitted on 10/07/2018 at 14:43
Published on nhs.uk at 15:06

Dear Alan

Dear Alan

We always appreciate feedback on our staff and we're delighted to hear of your positive experience of our service, and that you were happy with your treatment and care whilst with us, and that you felt you were included in discussions regarding your healthcare.

We would be happy to share this with the EAU team, if you could contact our PALS service, we can ensure that your comments reach all who were involved in your care. The PALS team can be contacted on 0161 206 2003 or via email to pals@srft.nhs.uk between the hours of 08:30 and 16:30, Monday to Friday.

Thank you again

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