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"Hospital is getting worse"

About: Princess Royal University Hospital / Urology

I was admitted for surgery in June after surgery I had to wait for 7.5 hours in the recovery ward waiting for a bed on the ward, when I eventually got a bed

I found the nursing care had gone down hill, i was uncomfortable and experiencing pain and was told that I had to wait for the doctor the next morning, after spending a sleepless night in a ward of four patients one of which had mental illness who was screaming all night keeping everyone else awake I couldn't wait to get out of there, in the morning I was told by the nurse that the doctor would be around some time in the morning but that wasn't the case eventually at 4pm the doctor came and discharged me and said they had been busy.

My tips for anyone going into this hospital for an operation.

Take food and snakes with you for your long wait in the recovery ward, and take ear plugs and eye covers or else you will have a sleepless night.

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Responses

Response from Princess Royal University Hospital 5 years ago
Princess Royal University Hospital
Submitted on 11/07/2018 at 13:28
Published on nhs.uk at 14:06


I am sorry to hear that your experience surgery at the PRUH was not as it should have been and thank you for taking the time to write to us. I will ensure your comments are shared with the team at the PRUH.

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