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Staff made my son feel reassured and calm

Posted By mercuryzn56

"Staff made my son feel reassured and calm"

About: Medway Maritime Hospital / Accident and emergency

(as a parent/guardian),

These people at this hospital are AMAZING  - there is nothing more to say  -  my son was seen observed at approx 2pm, x-rayed and was in a bed for an operation the next day at 9am but was in a bed by 6pm. The staff are amazing and made my son feel reassured and calm.

OK it's not the Ritz  - but as for care goes these people go above and beyond.

As for car parking  its £8 but this goes towards the hospital and funds and I think is adequate. This is the second time this year I have had a minor incident at medway hospital  - amazing both times x

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Responses

Response from Patient Experience Manager, Medway NHS Foundation Trust 5 years ago
Medway NHS Foundation Trust

Submitted on 09/07/2018 at 12:50
Published on Care Opinion at 15:57

Thank you very much for your lovely comments which will be shared with the staff who cared for your son.

Thank you for taking the time to provide your feedback, it really is important to us, and positive or negative it helps us to mould our services to provide care for our community.

We hope your son is now on the mend following this episode of ill health.

Kindest regards,

The Patient Experience Team

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