This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Poplar Ward"

About: Whipps Cross University Hospital / Accident and emergency

I saw a locum GP on Friday 15 June with a very painful and swollen throat and ear ache.

The GP examined me and said I had a temp of 38.7 and high blood pressure so he prescribed liquid Pencillin, albeit a low dose, which I started to take.

On Saturday evening the pain and symptoms were becoming worse and I felt like I was deteriorating as I was then unable to swallow the Pencillin or any liquids at all so was becoming dehydrated So I went to A&E the following morning at 7.45 Upon arrival I was triaged immediately and asked to go through to Majors.

I was assessed shortly afterwards and after various tests including a blood test was shown to be tachicardic which they suspected was due to a throat infection.

I was seen by an ENT Doctor approximately one hour afterwards where he diagnosed Tonsillitis and said I needed to be admitted to have IV drugs and fluids as I was dehydrated and in considerable discomfort.

I was taken to Poplar ward and was given treatment straightaway.

The care I was given was very good. The nursing staff were very kind and professional and I had my blood pressure, temperature and SATs tested regularly and after a few hours started to feel more comfortable.

I was discharged on Monday afternoon with a week's course of Pencillin.

I have to say this was the most painful condition I have ever experienced but the treatment I received both in A&E and in Poplar ward made me feel very reassured so I just wanted to thank all the staff who looked after me.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Whipps Cross University Hospital 5 years ago
Whipps Cross University Hospital
Submitted on 29/06/2018 at 16:03
Published on nhs.uk at 17:06


Dear Julie Deeks

Thank you for contacting us with feedback on the care received . We are pleased to hear that you were happy with the care which provided comfort during the most painful condition you ever experienced. We will share your kind words with both A& E and Poplar ward and we are sure they will be pleased too.

Kind regards

Faith

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k