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Care Opinion

Brilliant

Story from nhs.uk

"Brilliant"

About: Salford Royal

What I liked

I was treated promptly and with respect at all times. The registrar took the time to explain at every stage of the process and when necessary arranged for my case to be handled by a more appropriate consultant. She also took the time to reassure me when she saw me in pre-op a few days later.

What could be improved

More feedback on discharge.

Anything else?

Would recommend this hospital, and it's staff to anyone.

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Responses

Response from Salford Royal 12 years ago
Salford Royal

Submitted on 22/11/2011 at 15:08
Published on nhs.uk on 23/11/2011 at 04:00

Thank you for your positive comments regarding the Orthopaedic Department. You have noted that you feel more information could be given on discharge, we would welcome the chance to discuss this further with you to see exactly where things could be improved. If you would like to discuss this further, please contact our PALS team on 0161 206 2003 or email PALS@srft.nhs.uk

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