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Emergency Appendectomy at Easter

Story from nhs.uk

"Emergency Appendectomy at Easter"

About: Macclesfield District General Hospital / Accident and emergency

Admitted via A&E on Easter Sunday. Thanks to the Junior Doc for the thorough diagnosis and the radiologist for the CT findings I was admitted to Ward 1A for surgery the following day. Care was great and the nursing staff are a credit to Macc. A couple of minor points:

Obviously the hospital were short staffed during Easter weekend. A very high percentage of agency nurses during night shift. Chaotic rescheduling of agency nurses during Easter Monday evening didn’t help

The hidden Ward 5 I was transferred to before discharge on Tuesday evening was terrible. Obviously a temporary arrangement but it was dirty, in an isolated part of the hospital and on that night ran by 2 very inexperienced agency nurses. This unofficial ward isn’t great. I was left to wander down a corridor at night to get an IV issue sorted. Appreciate beds are scarce and this area is only used for the relatively well people. But, it was still a pretty ropey experience

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Responses

Response from Macclesfield District General Hospital 5 years ago
Macclesfield District General Hospital

Submitted on 28/06/2018 at 15:42
Published on nhs.uk at 16:06

We were very disappointed and sorry to read your comments. Matron Sam Leonard is personally aware of your concerns and would very much like to discuss them with you.

Sam can be contacted by telephoning 01625 663988 or by email via sam.leonard1@nhs.net

The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.

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