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Flex sigmoidoscopy appointment

Story from nhs.uk

"Flex sigmoidoscopy appointment"

About: Leicester Royal Infirmary / Accident and emergency

Toolk my son to A & E on the 16th June after hours of waiting was told to come back to GPAU in the Monday.

We were seen by a very helpful doctor who after a long wait had spoken to a gastroenterologist who gave my son another prescription and were to be followed up with 2 other appointments, one for a flexi sigmoidoscopy and another for a gastro appointment.

Having not received the flexi appointment within the 7 day time frame, have chased up twice and told did not receive request and would now not get one before gastro appointment on Friday 6th July, have had other test done so hoping for some help.

My son postponed new job start date to the following week, and will now be unable to take time off for a flexi appointment (hoping do at weekends) here’s also hoping he doesn’t get anymore ill and unable to work.

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Responses

Response from Leicester Royal Infirmary 5 years ago
Leicester Royal Infirmary

Submitted on 28/06/2018 at 15:08
Published on nhs.uk at 16:06

Dear reviewer,

Thank you for leaving a review. We are sorry to hear that you have been having difficulty with a sigmoidoscopy appointment with the Gastroenterology department at Leicester Royal Infirmary and we would like to investigate this for you.

Please can you email further information including your son’s full name, date of birth, address, and NHS number to communications@uhl-tr.nhs.uk (please put the title of your review as the email subject).

We will then be able to liaise with the gastroenterology department of your behalf and aim to resolve the appointment issues. Once again, we are sorry for any inconvenience or additional stress this may have caused.

Kind regards,

Communications Team

Leicester’s Hospitals

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