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"Minor injury"

About: Newark Hospital / Accident and emergency

My 16 year old son has just received the most fantastic service and treatment at the Urgent Care Centre. Despite it being only a minor sport injury, the staff treated him swiftly and competently. We were greeted with a beaming smile from the lovely receptionist and despite expecting a 2 hour wait, we were home within one hour. The emergency nurse was warm, kind and reassuring as was the Doctor who came in to cast an eye over my son's affected leg. I have worked for the NHS for 29 years and feel humbled to work alongside such professional people that I have met today.

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Responses

Response from Grace Worsley, Patient Experience Coordinator, Sherwood Forest Hospitals NHS Foundation Trust 5 years ago
Grace Worsley
Patient Experience Coordinator,
Sherwood Forest Hospitals NHS Foundation Trust
Submitted on 28/06/2018 at 10:43
Published on Care Opinion at 15:57


Thank you for taking the time to provide such positive feedback. I will ensure your kind comments are passed on to the teams involved in your son's care as I am sure they will be pleased to read your words of praise. Thank you again for taking the time to write this post and I hope your son is recovering well.

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