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"Excellent care. Treated with dignity...."

About: Will Adams NHS Treatment Centre

I would like to thank all the staff for the care and treatment I received on 26/06/18. Very warm, friendly and caring from the moment you step into reception through to the time you leave the hospital. I was there for Colonoscopy and OGD which I was dreading. Everything that was going to happen was explained and I felt listened to and reassured. The staff maintained my dignity all the way through, constantly asking if I were ok. Once the procedures were completed and I returned for recovery, the consultant explained all the findings. I was brought something to eat and drink and felt very cared for. I have had private treatment in the past and can honestly say that the care and treatment here was better than I’ve had in private care. A special thank you to the head of service, and also a special thank you to the Consultant. Thank you Will Adams Treatment Centre, amazing staff.

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Responses

Response from Will Adams NHS Treatment Centre 5 years ago
Will Adams NHS Treatment Centre
Submitted on 12/11/2018 at 14:41
Published on nhs.uk at 15:05


Thank you for taking the time to leave feedback on your recent experience with Will Adams NHS Treatment Centre.

We aim to provide efficient, high quality, patient focused care and recognise the importance of ensuring a seamless and smooth process from start to finish. It is absolutely great for the team to receive such a glowing review and it will be a pleasure to share your feedback with them.

Kind regards

Sam Buckler

Operations Manager

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