"Absolutely useless!!!!"

I arrived 15 minutes before my appointment and checked in with reception they found my name on the list and told me to take a seat someone would be out soon for me. This was at 3.15 for a 3.30 appointment. I see others come and go it gets to 4.45 over an hour of waiting watching others get seen and leave. I ask the receptionist what was going on, she phoned the Dr and he had no idea I had been waiting all this time.because the receptionist covering the main girl didn't know how to do her job. All she had to do was call him, but couldn't manage that. So after phoning to Dr he says it's too late he's put me down as a no show and can't see me it will have to be rescheduled! I've been waiting since Christmas for this appointment it has already been rescheduled once though no fault of my own. I'm trying to get the help I need to stop my self from doing something very silly and your services have done nothing to help except make me feel beyond worthless. You encourage people to get the help they need when feeling suicidal off as risk of self harm yet when you get there nothing gets done. Don't know why I even bothered!