"An impressive performance by the hard-working..."
About: Kettering General Hospital Kettering General Hospital Kettering NN16 8UZ
Posted via nhs.uk
What I liked
My 13 year old son was referred to A&E at Kettering General Hospital yesterday afternoon by our practice nurse after injuring his hand playing football. He was booked in, triaged, x-rayed and treated in 2 hours in a very busy department. I was most impressed by how well his pathway was communicated between professionals and also by the way they treated him with respect and kindness.
Many thanks to all those staff with whom we came in contact.
What could be improved
As we left the A&E was becoming very, very busy. There were not enough seats to accomodate everyone so the Trust may wish to look at seating provision.