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"Telephone appointment"

Received letter to make telephone appointment which was made. DID NOT GET TELEPHONE CALL FROM DOCTOR.

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Response from Neptune Health Park 4 years ago
Neptune Health Park
Submitted on 13/11/2019 at 16:32
Published on nhs.uk at 16:32


Thank you for notifying us about your recent experience at Neptune Health Park. We operate a number of services at the centre but there is also an independent GP Practice based within the building that we do not manage. In order for us to look into this please would you let us know which service you were trying to use when encountering difficulties. Please contact the Communications Team, at swbh.comms@nhs.net with details so that they can ensure that the right service is alerted and that the problems you have faced can be investigated further. Kind regards, Toby Lewis, Chief Executive.

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