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Care Opinion

Excellent

Story from nhs.uk

"Excellent"

About: Tameside and Glossop Integrated Care NHS Foundation Trust

My husband was admitted as an emergency in January, he was in a great deal of pain.

He was treated professionally and with great kindness.

It transpired he needed to have his gallbladder removed.

He was sent home and told an appointment would be sent to see a surgeon.

This arrived a few weeks later.

His appointment time was 'on time' and the surgeon answered all our questions.

His appointment for an MRI scan was late in the evening and was again on time.

He was admitted yesterday am for a laparoscopic removal of his gall bladder (day surgery) and was back home by 6:30 pm

He and i cant thank this hospital enough gor his excellent care.

I would have no hesitation in recommending this hospital

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Responses

Response from Katie Hughes, PALS & Complaints Support Officer, PALS & Complaints Team, Tameside & Glossop Integrated Care NHSFT 5 years ago
Katie Hughes
PALS & Complaints Support Officer, PALS & Complaints Team,
Tameside & Glossop Integrated Care NHSFT

Submitted on 22/06/2018 at 09:45
Published on Care Opinion at 10:02

Good morning, thank you for taking the time out to share the positive experience that your husband received since January.

We are delighted to hear that the treatment leading up to his surgery was handled with excellent care and the surgeon was attentive to your questions. It is also pleasing to learn of the professionalism and kindness he received.

We have shared your comments with the relevant departments and thank you once again for sharing these positive comments. We are glad to hear that his surgery was a success.

Thank you

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