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"Efficient and calm during a very busy night"

About: Queen Alexandra Hospital / Accident and emergency

A&E deserve praise that they receive. Husband went in due to Suspected Heart Attack on Tuesday 20th June 11.30pm, during the night constant checks on his condition resurance at all times.. The staff were at all times efficient calm and considerate to our worry.. Water was brought round and a large fan was turned on due to some patients feeling very warm.

From what i saw throughout the night ( and it was extremely busy inside and outside) staff were constantly under pressure but remained calm and diligent to the patients they were treating..

I would like to single out the young doctor who arranged a bed brought in from the Observation ward so that my Husband could get some sleep in a more comfortable bed. Consideration and care for his patient was indisputable.. Thank you..

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Responses

Response from Lisa Wood, Complaints Officer, Portsmouth Hospitals NHS Trust 5 years ago
Lisa Wood
Complaints Officer,
Portsmouth Hospitals NHS Trust
Submitted on 22/06/2018 at 09:19
Published on Care Opinion at 09:52


Thank you for taking the time to leave us your kind words with us. I will of course share your comments with the staff involved in your husband's care as I am sure they will be delighted to receive them.

With best wishes

Lisa

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