This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My 96 year old father who spent a month in hospital"

About: Musgrove Park Hospital / Urology

(as a relative),

My 96 year old father was admitted with a severe UTI and urine retention because of an enlarged prostate. I had been visiting my parents from abroad for a prolonged holiday when he entered hospital. He was in the SAU for three days and then transferred to the Montacute ward. I visited him every day with my 90 year old mother and was most impressed with the level of care shown. I would like to thank the staff for their patience, their dedication and care for my elderly father. They saw to his comfort and needs with respect and professionalism, and willingly addressed all our concerns and discussed his progress with us. I do remember Aimee particularly and Allison, but unfortunately the other names escape me, so sorry but do remember you all who helped with his care. His meals were wonderful, he was allowed to choose what he liked to eat. My grateful thanks to the Montacute Nurses and Healthcare Assistants, other staff involved in his care who I didn't get to meet and not forgetting Sophie? Occupational Therapist, for making his stay so comfortable. You guys rock

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Charmaine Griffiths, Volunteer and Patient Involvement Lead, Patient Experience, Somerset NHS Foundation Trust 5 years ago
Charmaine Griffiths
Volunteer and Patient Involvement Lead, Patient Experience,
Somerset NHS Foundation Trust
Submitted on 22/06/2018 at 10:44
Published on Care Opinion at 10:50


Many thanks for your kind comments. It was an absolute pleasure to care for your father and we are so pleased that you all feel so positive about his stay with us. Feedback from patients and families is how we benchmark our care and it really does make such a difference when the staff receive such positive comments which remind us why we love our jobs.

I will pass on your kind words and we all hope that your father is continuing to make good progress.

Kind regards

Rachael Putt

Sister

Montacute Ward

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k