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"Excellent care and treatment"

About: Broadgreen Hospital / Dermatology

I recently attended the dermatology department with a suspected skin cancer and felt I had to comment on my experience.

All staff were very pleasant helpful and efficient . I was seen on time, if not slightly early.

Initially, I was told the spot would have to be removed but on the initial consultation the doctor froze three other precancerous spots. After being told I would be seen in approx 4 weeks, the hospital rang the next day to say there was a cancellation the following Tuesday.

On arrival, I was called in 15 minutes early, taken to theatre and introduced to all the team.

The procedure was carried out in a very relaxed and calm atmosphere.

I was kept informed and everything was explained to me.

I felt no pain or discomfort and the procedure was completed in 30 minutes.

Before leaving, the nurse explained the aftercare to me.

Since then I have received copies of all reports sent to my doctor and I have my follow up appoinment in 4 weeks. I cannot praise the staff enough.

They have treated me in a very friendly efficient way and took all the fear out of the experience.

I would like to thank everyone involved.

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Responses

Response from Broadgreen Hospital 5 years ago
Broadgreen Hospital
Submitted on 17/07/2018 at 14:00
Published on nhs.uk at 15:06


Thank you for your positive comments about the team in our dermatology department. We are glad that you had a good experience from your initial consultation to the procedure and follow-up appointment. We will pass on your kind comments to our staff.

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