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"Thyroid problem"

About: Southend Hospital / Endocrinology

I was referred to the endocrinology clinic at Southend hospital by my GP.

I didn't have to wait too long for my appointment and was treated with care, respect and cheerfulness by everyone that I encountered, from the young man who booked my appointment and rang me back promptly, twice, to answer the queries that I had left on their answering machine, to the consultant that dealt with me. At no point did I feel rushed and he dealt with me as a person, not a list of symptoms.

I came away feeling reassured. I couldn't have asked for better treatment.

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Responses

Response from Southend Hospital 5 years ago
Southend Hospital
Submitted on 07/08/2018 at 15:52
Published on nhs.uk at 16:06


Thank you for your post, it is great to hear such positive comments.

Please be assured this has been shared with the staff within the department.

Thank you for taking the time to post.

Regards

Patient Experience Team

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