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"Monk lands accident and emergency"

About: University Hospital Monklands / Emergency Department

(as a service user),

Had to be admitted with some chest pain late at night.

Waited barely 20 minutes then was called through to a ward where I was attended to immediately.

The nurse /health care assistant was so welcoming and efficient,as was the doctor I saw afterwards.I was only there a couple of hours and then discharged after all my test results came back.I was very impressed by all the staff involved.

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Responses

Response from Morag McGhee, Deputy Chief Nurse, University Hospital Monklands, NHS Lanarkshire 5 years ago
Morag McGhee
Deputy Chief Nurse, University Hospital Monklands,
NHS Lanarkshire
Submitted on 19/06/2018 at 15:36
Published on Care Opinion at 16:56


picture of Morag McGhee

Dear Joliv

Thank you for your feedback. I am delighted that you have had such a positive experience in relation to your recent visit to the emergency department and that you found the service and the members of staff welcoming and efficient. I will ensure your positive comments are fed back to them.


I hope that you are recovering well

kind regards


Morag

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