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the length of time to wait to be seen in minor...

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"the length of time to wait to be seen in minor..."

About: Vale Community Hospital

The length of time you have to wait to be seen in minor injuries unit is disgraceful. Quiet Sunday afternoon and the wait is still at least 2 hours.

Reception staff disappear for quite some time, the staff in minor injuries unit seem to be walking about with no patients in the unit, but patients waiting to be seen.

I have heard about the slowness of this hospital, but have now experienced it myself.

Not impressed.

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Responses

Response from Vale Community Hospital 5 years ago
Vale Community Hospital

Submitted on 19/06/2018 at 15:51
Published on nhs.uk at 16:06

Thank you for providing us with this feedback regarding your recent visit at Vale Community Hospital, Minor Injuries and Illness Unit (MIiU).

I am sorry to hear that it was not the standard that we would expect. Your feedback has been logged with our team and will be reported to the Senior Manager in our June report.

Thank you once again for providing us with this feedback.

Best wishes, Service Experience Team, Gloucestershire Care Services NHS Trust

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