"Very frustrating booking system"
About: Birley Health Centre Birley Health Centre Sheffield S12 3BP
Posted by red928 (as ),
If you cannot phone up for an appointment for the same day before 8.30am how come that bang on 8.30am, I am 11th in the queue?
On another occasion at 8.30am I was 9th in the queue and when I was eventually one in the queue a voice said sorry there is no one available to take your call. How frustrating is that?
I immediately phoned back and was 11th in the queue so I slammed the phone down in disgust. The following week whilst speaking to another patient in the surgery she told me the same things had happened to her on more than twenty occasions.