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"Very helpful staff even from those not involved..."

About: York Hospital / Diabetic medicine

Very helpful staff explained everything fully if I had any questions the surgeon would answer them fully. All the staff from the ward staff to the operating theatre staff to all those on the hdu ward even the cleaners so friendly and professional.everything went to plan by their standards better than I expected.been in so many departments this year the dermatology department very great service and the diabetic team so great in helping me with insulin and weight loss.one nurse even went above her job description such a fantastic lot of workers.

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Responses

Response from Catherine Rhodes, Patient Experience Lead, York and Scarborough Teaching Hospital NHS Foundation Trust 5 years ago
Catherine Rhodes
Patient Experience Lead,
York and Scarborough Teaching Hospital NHS Foundation Trust
Submitted on 31/07/2018 at 16:49
Published on Care Opinion at 16:52


Thank you so much for taking the time to post this comment which really does mean a lot to us.

It sounds as though all of the staff you saw were upholding our Trust Values, which is fantastic to hear.

I wish you all the best in future and hope we can continue to provide you with good experiences in the future. Best wishes.

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