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I'm a naturally anxious person in medical situations

Posted By bingo4287

"I'm a naturally anxious person in medical situations"

About: Forth Valley Royal Hospital / Day Surgery

(as a service user),

Came in for a small procedure. Both ladies were amazing. Made me feel very calm (I'm a naturally anxious person in medical situations! ). The chat was so good and re-assuring. Is it a strange thing to say that I didn't want to leave...my biopsy? ! But really. Excellent service and everything was talked through before it was done (thank god! ) it was a good day. thanks again ladies! !

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 5 years ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley

Submitted on 19/06/2018 at 16:36
Published on Care Opinion on 20/06/2018 at 15:09

Thank you so much for taking time to leave such lovely feedback which I have shared with our team. It is reassuring to hear you felt that everything was explained and that the chat took your mind of the uncomfortable parts of the procedure. We try to provide a fairly relaxed atmosphere and it is nice to hear we achieved that. I hope your wound is healing well and thanks again for your kind words.

Kirsty

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