"good apart from waiting times"
About: West Middlesex University Hospital West Middlesex University Hospital Isleworth TW7 6AF
Posted via nhs.uk
What I liked
The treatment and care that the doctors provide.
What could be improved
The admin staff, receptionists and secretaries dont seem to care about the extensive waiting times.
I had an outpatient recently, post appointment I was sent to have bloods taken I was told that the results would be available in 5 days and to call for these results which could be given to me over the phone. I called today to get these results and was told would have to wait an additional 7 days to get these results as the doctor needs to review them and send them to my gp before posting them out to me....which I have never heard of before.
I have had to wait for some tests for over 18 weeks, and the next test I have been referred for isnt until January.