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"Unprofessional and lacking empathy."

Refused to help my daughter who struggles with her mental health.Gave us a leaflet after mocking my daughter.

Disgusting treatment.

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Responses

Response from Canalside 5 years ago
Canalside
Submitted on 15/06/2018 at 11:10
Published on nhs.uk at 12:06


Thank you for your feedback. We are sorry to hear that you didn't have a positive experience of our CAMHs service. We can explore your issues and concerns further by contacting the Service Experience Desk on SED on 0300 555 0535 or email SED@dwmh.nhs.uk. The Service Experience Desk (SED) is the central point of contact for all concerns and enquiries, whether these are formal or informal complaints, compliments or suggestions. We welcome any comments you may have on the services we provide.

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