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"I came away feeling I had been dispatched & dealt with."

About: Chelsea & Westminster Hospital / Urology

(as a service user),

The Urology department recently : A very crowded waiting room and a very long wait to see a doctor who was frankly dismissive of my concerns about the lack of support available for post operative Prostate Cancer patients “we are not a Cancer Centre “ and repeatedly said “there’s something missing here” as if I was not disclosing something .

A marked contrast to when I attended last year and saw a doctor who was so much better to talk with. My GP sent me originally about my concerns . This Doctor was unsympathetic. I came away feeling I had been dispatched  and dealt with. Never to return again.

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