After being advised by 111 I attend the A&E department at 3:30am after being unable to stop being sick and in severe pain. At 7am I was finally given some codeine and paracetamol to help with this. However it did not work and I was still in a lot of pain. My partner asked if I could have some more and to our dismay was advised for me to leave and go and see my Gp. At 8am I still hadn't been seen by a doctor and it was the beginning of a new shift whilst waiting in the waiting room I witnessed a ward sister demeaning one of her staff members, whom stated she had not had a break all night because of how busy it had been. However she was still shouted out and belittled in front of the patients in the waiting room. This was highly unprofessional and rather concerning. After another attempt was made to ask for more pain relief I was told to wait a little longer until the doctor saw me, in which I agreed. I finally saw the doctor at 11:20am who stated I was too ill to go home and that she had found a bed for me. After the nurse came to check my blood pressure etc she stated she would give me some morphine seeing as the codeine had not worked this was at 11:52am. Another doctor came to see me about 20 minutes after this to check if I had been given pain relief in which I explained I was waiting. It got to 12:52 pm still no morphine so my mother went to enquire as by this point I was screaming with the pain. I finally got pain relief at 13:10 pm in which the nurse started to argue with me that I hadn't waited over an hour for it as it had only been prescribed to me 10 minutes ago. I could not believe I was being called a liar whilst lying crying in pain. After 20 minutes or so of having the morphine I was advised to go home with codeine and return the next day for a scan. I was still in so much pain and couldn't believe I was being sent home even though I had been previously advised I was too ill to be sent home. The next day I returned for my scan and waited in the gynaecology waiting area for the results, when a nurse called my name she stated she was moving me to a different area as it was too ‘happy’ in the waiting area I was already in. After waiting over an hour to see the gynaecologist she checked my stomach however whilst doing this she took a phone call - one hand touching my stomach and other holding the phone and ordered her small cappuccino. I was mortified to say the least!! She then went on to tell me that I shouldn't be bothered that I haven't conceived yet as she was only a year older than me and she didn't have children. I was then discharged from the hospital still in severe pain and feeling like no one really cared what was wrong with me. I do not feel safe about returning to this hospital, later found out that I have a 5mm kidney stone which is stuck and has took nearly 4 months to be diagnosed. This could have been resolved sooner if I had been treated for properly.
"Unsettling experience"
About: Northumbria Specialist Emergency Care Hospital Northumbria Specialist Emergency Care Hospital Cramlington NE23 6NZ
Posted via nhs.uk
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