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Really pleased with care I received

Story from nhs.uk

"Really pleased with care I received"

About: Fairfield General Hospital / Accident and emergency

I presented late on a Friday evening with a burn to my chest. I was seen promptly, the male dr had a chaperone as it was my chest and the team was very thorough. The have me medications, instructions on my medication and placed a wonderful dressing.

I was treated with respect as it was all very embarrassing. Can’t rate the service highly enough.

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Responses

Response from Fairfield General Hospital 5 years ago
Fairfield General Hospital

Submitted on 12/06/2018 at 16:42
Published on nhs.uk at 19:06

Thank you for taking the time to share your experience.

It is always reassuring to learn that our staff provided excellent clinical care in a professional and compassionate manner.

I will share your comments with the Emergency Department staff and their management team.

I’m sure they will be appreciated.

Regards,

Head of Patient Experience

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