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"Rheumatology Clinic Sunday 10th June"

About: Whipps Cross University Hospital / Rheumatology

I attended a Sunday (!!!!) Clinic in Rheumatology today. It was an amazingly positive experience all round.

The staff from the first to the last contact were cheerful, polite and very kind. I especially was/ am incredibly grateful that the doctor I saw, was clued up throughout and most reassuring as to the way forward as well as dealing with my immediate problems too. So I came home with a priceless commodity....HOPE!

I’m aware that Whipps Cross University Hospital has had a bad press in the past, but I would defy anyone to criticise the levels of expertise, care and compassion received at this hospital as I have been a very regular patient so can speak with authority on the standards achieved, and whilst on other occasions the waiting time has been frustrating the care is truly exceptional and surely it’s that that matters. London hospitals by their nature have a huge volume of patients and this in itself provides challenging strategies in today’s world. WELL DONE WHIPPS CROSS!!!!

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Responses

Response from Whipps Cross University Hospital 5 years ago
Whipps Cross University Hospital
Submitted on 12/06/2018 at 16:14
Published on nhs.uk at 19:06


Thank you for taking time to contact us with such positive and encouraging feedback. We are pleased to hear about your positive experience and that you went home with the HOPE . We will share this feedback with the Rheumatology team at Whipps Cross and I am sure they will be as pleased as we are with your feedback.

Kind regards

Faith

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